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At Merrill Lynch, we recognize that a corporate culture is beyond the realm of any one
individual. Rather, culture is what aligns us, and harnesses our ambitions toward the
creation of great work.
Our ambition is to provide unparalleled value to clients and shareholders. Standards
are changing all the time being raised by the marketplace, the demands of clients, the
evolution of technology. To achieve our goals, we know we must constantly raise our
standards, too. That's why we're building a culture focused on performance in all of its
dimensions how we think...how we operate...how we measure success.
Having a performance-based culture means committing to excellence in everything we
do. And when we achieve it, never being satisfied. This requires engaging in a clear-eyed
analysis of the dynamics of each of our businesses and how they work together. Not just
once a year, but continuously. So that we're prepared day in, day out to compete and
win on the merits.
For our clients, having a performance-based culture means putting them at the center
of our business. Then, empowering our employees to deliver intelligent solutions and
superior service to meet their needs.
Most importantly, a performance-based culture must be guided by the highest standards
of professional integrity. For Merrill Lynch, that's non-negotiable. Our principles are the
foundation upon which our company was built. Those values will never change. They
help us make good decisions, and keep us from losing sight of why we're in business to
begin with.
In the end, are the company. And the weight of thousands of actions and interactions among them adds up to what kind of company Merrill Lynch is and what
kind of company we aspire to be.
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