"Phishing" (pronounced "fishing") is the act of sending an email that fraudulently represents a legitimate company and convinces an individual to divulge personal and financial information that could then be used for identity theft.
Some phishing emails and web sites use sophisticated technology that work on committing fraud—without your knowledge. Opening a link in a phishing email can result in the installation of:
Your best line of defense against phishing is to exercise caution with any suspicious emails. Unfortunately, thieves use creative tactics to trick you into providing your personal information. Do not reply to any email that instructs you to enter any piece of personal information directly into the email, such as:
While email fraud is a commonly used tactic, there are other types of attempted fraud:
Report any instances of phishing, smishing and vishing to email@example.com.
Thank you for bringing this suspicious email to our attention. Bank of America takes any attempts to fraudulently use our brand or impersonate a bank representative very seriously. Our team reviews all submissions; we will only reply to your message if we require additional information.
If you need to report identity theft or fraud, or if you have questions, please call us at 1.800.MERRILL (637.7455), or contact your financial advisor.
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